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Prof Stephen JefferySJ
For referring clinicians

Referrer Dossier

Referral guidance, clinical indications, co-management model, and CPD resources — everything a referring clinician needs in one place.

How to refer

Three ways to refer a patient

Email

Send your referral letter directly to the practice. Please include all relevant clinical documents.

info@urogynaecology.co.za

Telephone

Call the practice directly to discuss an urgent referral or coordinate an expedited appointment.

+27 21 426 9003

Online booking

Your patient can book directly through the ULC portal. Please send your referral letter separately.

urogynaecology.co.za

Acknowledgement & turnaround

Referral acknowledgement
Within 48 hours of receipt
Routine appointment
Typically 2–4 weeks
Urgent referrals
Please indicate urgency — we will prioritise

What to include in your referral

Patient full name, date of birth, and contact number
Primary presenting complaint and duration
Relevant clinical history and examination findings
Current medications (especially hormonal therapy, anticoagulants)
Previous investigations: urodynamics, pelvic ultrasound, MRI
Previous pelvic or gynaecological surgical history
Medical aid details if applicable
Your contact details for the consultation letter
Level of urgency / specific clinical concerns

Previous imaging and operative notes (particularly for mesh-related presentations) are especially useful and reduce the need for repeat investigations.

Clinical guidance

When to refer

Download the one-page triage guide (PDF)
Urgent referrals

When to refer urgently

Urinary retention post-pelvic surgery
Acute mesh pain or suspected infection
Complete uterine prolapse (procidentia) causing distress
Post-operative voiding dysfunction

Please telephone the practice directly for urgent referrals and indicate the urgency clearly.

Co-management model

Your patient. Your relationship.

You remain part of the clinical team. Care is shared, and you are kept informed at every step.

Referral letters are acknowledged within 48 hours. A formal consultation letter is sent to the referring practitioner within 5–7 working days.

Ongoing shared care is documented, with updates to both parties.

Referral acknowledged
Within 48 hours of receipt via email or telephone.
Consultation letter
Sent within 5–7 working days, clearly structured and actionable.
Surgical summary
Full operative report and discharge summary provided after any procedure.
Direct access
Referring clinicians can contact the practice directly for clinical queries between consultations.
Clinical correspondence

What's included in the consultation letter

Working diagnosis and differential diagnoses
Summary of clinical examination findings
Investigations ordered and rationale
Non-surgical management plan with targets
Surgical plan and pre-operative workup if applicable
Shared care responsibilities — what the referring clinician manages
Follow-up plan and expected timeline
Contact details for queries
CPD & Education

CPD opportunities for referrers

Webinar library

Recorded educational webinars on urinary tract infections and incontinence, free to watch.

Browse webinars

SLATE workshops

Hands-on workshops at SLATE Surgical Training Centre — up to 16 CPD points per workshop.

Workshop programme

SLATE Surgical Training

Advanced laparoscopic and urogynaecological skills training for specialists and registrars.

Visit SLATE
Take the next step

Ready to discuss your options?

Prof Jeffery sees patients at three Cape Town locations. Booking is managed through the Urogynaecology Clinic (ULC).

Book at ULC

Booking link takes you to urogynaecology.co.za — managed by the Urogynaecology Clinic team.